At Loyalty Plan Management, we work collaboratively with support coordinators to ensure NDIS plans are managed accurately, transparently, and with minimal administrative burden.
We understand the important role support coordinators play in helping participants implement their plans, exercise choice and control, and access the supports they need. Our role is to support that work by managing the financial and administrative aspects of NDIS funding with care, clarity, and consistency.
Support coordination is your expertise.
Plan management is ours.
By working together, we help ensure participants experience fewer delays, clearer communication, and greater confidence in how their NDIS funding is being used.
When you work with Loyalty Plan Management, you can expect:
We’re easy to reach by phone or email and respond promptly to enquiries—no chasing, no guesswork.
We respect participant choice and control while ensuring compliant and coordinated service delivery.
Invoices are carefully reviewed and paid in line with NDIS requirements and agreed service terms.
We help reduce administrative pressure by handling plan management tasks accurately and efficiently.
Clear, easy-to-understand information on funding usage to support informed planning and decision-making.
We work alongside support coordinators with mutual respect, clear boundaries, and a shared focus on participant outcomes.
Once plan management funding is included in a participant’s NDIS plan, we work directly with the participant, their support coordinator, and providers to ensure a smooth and simple transition.
The process is simple:
The participant nominates Loyalty Plan Management as their plan manager
We confirm service details and provider information
Providers submit invoices to us via email
We manage payments and budget tracking in line with NDIS guidelines
No complicated systems. No unnecessary steps.
Protecting participant information is a priority.
We manage all client information in accordance with Australian privacy laws and NDIS requirements. Information is only shared with authorised parties, and consent is always respected.
Support coordinators are welcome to contact us directly for:
General enquiries
Invoice questions
Participant onboarding
Budget or payment clarification
Loyalty Plan Management
📧 Email: loyaltyplanmanagement@gmail.com
📞 Phone: 0400 933 621
About
NDIS Plan Management
Support Coordinators
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